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LEGAL TERMS AND CONDITIONS<\/p>\n
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<\/strong><\/p>\n Article 1. Preamble<\/strong><\/p>\n This contract (hereinafter Contract) applies between:<\/p>\n ELIZAR SARL, whose registered office is at 5 chemin du Relai, CH-1258 Perly (hereinafter ELIZAR)<\/p>\n And<\/p>\n Any person acting exclusively in the strict framework of his\/her personal needs who consults the website www.elizar.ch<\/a> (hereinafter Site) or makes a purchase (hereinafter Customer).<\/p>\n We ask you to carefully read the Agreement (as defined below) before placing any order with ELIZAR to the extent that this Agreement affects your rights and obligations. The placing of any order is knowledge and irrevocable agreement on your part of the Contract. If you disagree with any of these conditions, you must not place an order.<\/p>\n Article 2. Amendments to the Contract<\/strong><\/p>\n The Agreement may at any time be reviewed, updated or modified, in whole or in part, provided that when you place an order on the Site, the conditions applicable are those in effect on the Site on the date of registration of your order.<\/p>\n Article 3. Account, Username and Password<\/strong><\/p>\n If you choose a user identification code and password or any other piece of information as part of your account registration and \/ or security procedures, you must treat this information as confidential. You must not disclose them to third parties.<\/p>\n We have the right to deactivate at any time any identification code or password you have chosen if, in our opinion, you have failed to comply with any provision of this Agreement.<\/p>\n If you know or suspect that someone – other than you has knowledge of your username or password, you must notify us immediately at contact@elizar.ch<\/a>.<\/p>\n By using our Site, you warrant that all data you provide are accurate.<\/p>\n Article 4. Order<\/strong><\/p>\n Your order becomes final when you click on the %22Order%22 button after filling in your details and address. Prices applied are the prices displayed at the time of your order.<\/p>\n When placing the order, the customer guarantees to have full legal capacity to enter into this Contract.<\/p>\n Upon confirmation of your order, you will receive an email confirming that your order has been registered. The order confirmation email contains all the summary elements of your order and the references of the transaction. It is your proof of payment that we invite you to keep.<\/p>\n The customer agrees to provide the information requested and agrees on the veracity of the latter. ELIZAR cannot be held responsible for any typing errors by the customer or the consequences in terms of delay or error of delivery.<\/p>\n Article 5. Products, characteristics and availability<\/strong><\/p>\n The purpose of our website (i.e. www.elizar.ch<\/a>) is to present the ELIZAR brand collection as well as the online sale of products.<\/p>\n The products are handmade. If irregularities occur this should not be considered as a defect but rather as a unique aspect of each article.<\/p>\n All information given on the Site is subject to change. The essential characteristics of the products are mentioned, as well as the stock available. The products offered by ELIZAR are available within the limits of available stocks. Should it happen that some of the products you have ordered are no longer available, we undertake to inform you as soon as we become aware of this unavailability and will leave you in any case the possibility of cancelling your order and be reimbursed.<\/p>\n Article 6. Price<\/strong><\/p>\n The prices of the products sold on the Site are indicated in CHF (Swiss Franc) including all Swiss taxes but excluding shipping costs. These are normally offered to you. In case of request for refund of the order having benefited from the shipping cost offered, the amount of the postage will be deducted to the final amount of the refund.<\/p>\n ELIZAR reserves the right to change prices at any time without notice. Products already ordered will remain billed based on the rates in effect at the time of registration of your order.<\/p>\n For any order to a country other than Switzerland, you are the importer of the products ordered. Customs duties, other local taxes, import duties or state taxes may be payable. These duties and taxes are not our responsibility and are not our responsibility. They will be entirely your responsibility and under your full responsibility, both in terms of declarations and payment to the authorities and \/ or competent bodies of your country. We advise you to inquire about these aspects with your local authorities.<\/p>\n For deliveries in countries within the European Community we have the possibility to ship from France and therefore no customs duty and tax will be applied. Please contact us by email (contact@elizar.ch<\/a>) for further details regarding this procedure before placing your order.<\/p>\n Despite our best efforts, some of the prices displayed on the Site may be inaccurate due to system or typographical errors. In this case, we will notify you of the correct price and cancel your order unless you choose to accept the order at the new price.<\/p>\n Article 7. Payment<\/strong><\/p>\n Payment is due immediately and in full at the time of order. Payment is made online by PayPal or credit card (Visa or Mastercard). ELIZAR and its service providers have subscribed to the financial transaction security system implemented by a specialized service provider that has implemented a strong transaction security protection policy. Only this specialist provider is aware of the data relating to your credit card and this data is transmitted only in encrypted format. ELIZAR has no access to this data and does not keep it on its servers.<\/p>\n When paying by credit card, the Customer guarantees that he \/ she is fully authorized to use the credit card and that the latter gives access to sufficient funds to cover all the costs necessary for the payment of the Order.<\/p>\n Article 8. Delivery<\/strong><\/p>\n Upon receipt of your payment, we proceed to the shipping of your order. The products are delivered to the delivery address indicated during the ordering process. ELIZAR informs you by email of the sending of the ordered articles.<\/p>\n ELIZAR cannot be held responsible for any malfunction of the mail delivery system.<\/p>\n If the Customer cannot be present at the address he has indicated the day of delivery, a notice of passage is deposited in his\/her mailbox. It is then up to the Customer to pick up the order at his\/her post office within the time indicated in the notice.<\/p>\n If, in spite of our efforts, a product cannot be delivered, we will inform you by e-mail as soon as possible and your order will be cancelled, without any compensation other than the refund of the order.<\/p>\n You must check the letters \/ parcels and products upon delivery. If you have any reserves or comment that the product(s) should be returned to us, you must proceed as described in Article 9 below.<\/p>\n A delivery note and an invoice (original) of your order will be issued and will be sent to you upon receipt of the ordered products. You must keep the invoice because it is essential in case of return.<\/p>\n Article 9. Returns<\/strong><\/p>\n All complaints, requests for exchange or refund must be made by email to contact@elizar.ch<\/a> within 30 days of delivery.<\/p>\n In order for the return to be accepted you must notify us by email and strictly adhere to the return process that we will communicate to you.<\/p>\n Any order returned to our headquarters in Geneva without prior notice by email will be refused.<\/p>\n The products must be returned in their original complete packaging (packaging, gift box, pouch …), and – in perfect condition and accompanied by a copy of the original invoice. We will refund you no later than 30 days from the date of receipt of the products returned by credit to your bank account. Returned items which are deemed to be – used, incomplete, damaged or soiled will not be taken back or refunded under any circumstances.<\/p>\n Shipping costs related to the return of items are the responsibility of the buyer. In case of refund, only the actual price of the item(s) purchased is refunded. The shipping costs remain the responsibility of the buyer. We advise you to return the products by registered mail.<\/p>\n Article 10. After-sales service<\/strong><\/p>\n Our products benefit from an after-sales service. This is beyond 30 days from the date of delivery and only when it comes to a repair. You must notify us by e-mail at contact@elizar.ch<\/a>. An estimate will be made. No repairs will be made without written acceptance of the estimate and advance payment of the repair.<\/p>\n Article 11. Responsibilities<\/strong><\/p>\n ELIZAR cannot be held responsible for the breach of this Contract, due to the occurrence of an event of force majeure and particularly in case of strike of postal services, carriers, and natural disasters.<\/p>\n The proposed articles comply with the Swiss legislation in force. The responsibility of ELIZAR cannot be held liable for non-compliance with the legislation of the country where the items are delivered. It is your responsibility to check with the local authorities the possibilities and modalities of the items you intend to order, and to respect them under your full responsibility.<\/p>\n In addition, if you choose to access the Site from other territories than Switzerland, you do so on your own initiative and at your own risk. It is your responsibility to comply with local law to the extent this legislation is applicable.<\/p>\n Article 12. Protection of personal data<\/strong><\/p>\n We are committed to protecting your personal data. All personal data about you that we have collected are treated with the strictest confidentiality, in accordance with the provisions of our policy of protection of personal data.<\/p>\n Your personal data that we collect from the items you enter, are used exclusively to process your order in the best possible conditions and offer you tailored offers. Your personal data are never rented, assigned or sold to third parties, for purposes other than the execution of your order, the collection of your feedback on your shopping experience and \/ or the sharing of promotional offers at ELIZAR.<\/p>\n You have the right to access and modify all of your personal information on the secure management interface of your account.<\/p>\n Non-personal data collected from the browsing of users on the Site serve to improve the service offered to Customers, including the ergonomics of the Site, the products presented or the Customer relationship.<\/p>\n Article 13. Propri\u00e9t\u00e9 intellectuelle<\/strong><\/p>\n The intellectual property rights relating to this Agreement for the sale and use of the Site are the exclusive property of ELIZAR SARL. Any reproduction, exploitation, diffusion, use, alteration, of the elements of this Site, without agreement of the company ELIZAR SARL are prohibited. Use of this Site is for personal use only. Any hypertext link to the ELIZAR Website must first be authorized by us. The visual, musical, sound, text, graphics, images are the exclusive property of ELIZAR SARL.<\/p>\n The Site may contain links to other sites on the Internet. These other sites are not under our control and under no circumstances can we be held responsible for the accuracy, the respect of the intellectual property rights, the legality, the decency or any other aspect of the contents of these sites.<\/p>\n Article 14. Comments, criticism, communications<\/strong><\/p>\n Customers may send us reviews of comments or other content, submit suggestions, ideas, questions or other information as long as the content is not illegal, obscene, abusive, threatening, defamatory, infringing intellectual property, or prejudicial to third parties and does not consist of or contain any computer viruses, political activism, commercial solicitations, mass mailing, channels or any other form of %22spam%22.<\/p>\n You must not use a false e-mail address, impersonate any person or entity, or lie about the origin of the content. We reserve the right, in our sole discretion, to remove or modify any content.<\/p>\n Article 15. Access to the Site<\/strong><\/p>\n The publisher strives to make the consultation and use of this site possible 7 days a week and 24 hours a day, except in cases of force majeure and subject to possible server failures. We cannot guarantee a permanent availability of the Site. Our responsibility cannot be blamed in case of unavailability of the Site.<\/p>\n Article 16. Applicable law and competent jurisdiction<\/strong><\/p>\n This Agreement is subject to Swiss law. All disputes relating to the commercial relationship between ELIZAR and the Customer are subject to the jurisdiction of the Geneva courts.<\/p>\n Article 17. Identification<\/strong><\/p>\n ELIZAR is a trademark used to define ELIZAR SARL. This website belongs to ELIZAR SARL and is managed by Web Romandie SARL.<\/p>\n ELIZAR SARL<\/p>\n 5, Chemin du Relai, 1258 Perly, Switzerland<\/p>\n Registered in Geneva, Switzerland under the reference number: 05733\/2018<\/p>\n and under the federal number:<\/p>\n CHE-290.376.905<\/p>\n contact@elizar.ch<\/a><\/p>\n ” content_phone=”<\/p>\n <\/strong><\/p>\n Article 1. Preamble<\/strong><\/p>\n This contract (hereinafter Contract) applies between:<\/p>\n ELIZAR SARL, whose registered office is at 5 chemin du Relai, CH-1258 Perly (hereinafter ELIZAR)<\/p>\n And<\/p>\n Any person acting exclusively in the strict framework of his\/her personal needs who consults the website www.elizar.ch<\/a> (hereinafter Site) or makes a purchase (hereinafter Customer).<\/p>\n We ask you to carefully read the Agreement (as defined below) before placing any order with ELIZAR to the extent that this Agreement affects your rights and obligations. The placing of any order is knowledge and irrevocable agreement on your part of the Contract. If you disagree with any of these conditions, you must not place an order.<\/p>\n Article 2. Amendments to the Contract<\/strong><\/p>\n The Agreement may at any time be reviewed, updated or modified, in whole or in part, provided that when you place an order on the Site, the conditions applicable are those in effect on the Site on the date of registration of your order.<\/p>\n Article 3. Account, Username and Password<\/strong><\/p>\n If you choose a user identification code and password or any other piece of information as part of your account registration and \/ or security procedures, you must treat this information as confidential. You must not disclose them to third parties.<\/p>\n We have the right to deactivate at any time any identification code or password you have chosen if, in our opinion, you have failed to comply with any provision of this Agreement.<\/p>\n If you know or suspect that someone – other than you has knowledge of your username or password, you must notify us immediately at contact@elizar.ch<\/a>.<\/p>\n By using our Site, you warrant that all data you provide are accurate.<\/p>\n Article 4. Order<\/strong><\/p>\n Your order becomes final when you click on the %22Order%22 button after filling in your details and address. Prices applied are the prices displayed at the time of your order.<\/p>\n When placing the order, the customer guarantees to have full legal capacity to enter into this Contract.<\/p>\n Upon confirmation of your order, you will receive an email confirming that your order has been registered. The order confirmation email contains all the summary elements of your order and the references of the transaction. It is your proof of payment that we invite you to keep.<\/p>\n The customer agrees to provide the information requested and agrees on the veracity of the latter. ELIZAR cannot be held responsible for any typing errors by the customer or the consequences in terms of delay or error of delivery.<\/p>\n Article 5. Products, characteristics and availability<\/strong><\/p>\n The purpose of our website (i.e. www.elizar.ch<\/a>) is to present the ELIZAR brand collection as well as the online sale of products.<\/p>\n The products are handmade. If irregularities occur this should not be considered as a defect but rather as a unique aspect of each article.<\/p>\n All information given on the Site is subject to change. The essential characteristics of the products are mentioned, as well as the stock available. The products offered by ELIZAR are available within the limits of available stocks. Should it happen that some of the products you have ordered are no longer available, we undertake to inform you as soon as we become aware of this unavailability and will leave you in any case the possibility of cancelling your order and be reimbursed.<\/p>\n Article 6. Price<\/strong><\/p>\n The prices of the products sold on the Site are indicated in CHF (Swiss Franc) including all Swiss taxes but excluding shipping costs. These are normally offered to you. In case of request for refund of the order having benefited from the shipping cost offered, the amount of the postage will be deducted to the final amount of the refund.<\/p>\n ELIZAR reserves the right to change prices at any time without notice. Products already ordered will remain billed based on the rates in effect at the time of registration of your order.<\/p>\n For any order to a country other than Switzerland, you are the importer of the products ordered. Customs duties, other local taxes, import duties or state taxes may be payable. These duties and taxes are not our responsibility and are not our responsibility. They will be entirely your responsibility and under your full responsibility, both in terms of declarations and payment to the authorities and \/ or competent bodies of your country. We advise you to inquire about these aspects with your local authorities.<\/p>\n For deliveries in countries within the European Community we have the possibility to ship from France and therefore no customs duty and tax will be applied. Please contact us by email (contact@elizar.ch<\/a>) for further details regarding this procedure before placing your order.<\/p>\n Despite our best efforts, some of the prices displayed on the Site may be inaccurate due to system or typographical errors. In this case, we will notify you of the correct price and cancel your order unless you choose to accept the order at the new price.<\/p>\n Article 7. Payment<\/strong><\/p>\n Payment is due immediately and in full at the time of order. Payment is made online by PayPal or credit card (Visa or Mastercard). ELIZAR and its service providers have subscribed to the financial transaction security system implemented by a specialized service provider that has implemented a strong transaction security protection policy. Only this specialist provider is aware of the data relating to your credit card and this data is transmitted only in encrypted format. ELIZAR has no access to this data and does not keep it on its servers.<\/p>\n When paying by credit card, the Customer guarantees that he \/ she is fully authorized to use the credit card and that the latter gives access to sufficient funds to cover all the costs necessary for the payment of the Order.<\/p>\n Article 8. Delivery<\/strong><\/p>\n Upon receipt of your payment, we proceed to the shipping of your order. The products are delivered to the delivery address indicated during the ordering process. ELIZAR informs you by email of the sending of the ordered articles.<\/p>\n ELIZAR cannot be held responsible for any malfunction of the mail delivery system.<\/p>\n If the Customer cannot be present at the address he has indicated the day of delivery, a notice of passage is deposited in his\/her mailbox. It is then up to the Customer to pick up the order at his\/her post office within the time indicated in the notice.<\/p>\n If, in spite of our efforts, a product cannot be delivered, we will inform you by e-mail as soon as possible and your order will be cancelled, without any compensation other than the refund of the order.<\/p>\n You must check the letters \/ parcels and products upon delivery. If you have any reserves or comment that the product(s) should be returned to us, you must proceed as described in Article 9 below.<\/p>\n A delivery note and an invoice (original) of your order will be issued and will be sent to you upon receipt of the ordered products. You must keep the invoice because it is essential in case of return.<\/p>\n Article 9. Returns<\/strong><\/p>\n All complaints, requests for exchange or refund must be made by email to contact@elizar.ch<\/a> within 30 days of delivery.<\/p>\n In order for the return to be accepted you must notify us by email and strictly adhere to the return process that we will communicate to you.<\/p>\n Any order returned to our headquarters in Geneva without prior notice by email will be refused.<\/p>\n The products must be returned in their original complete packaging (packaging, gift box, pouch …), and – in perfect condition and accompanied by a copy of the original invoice. We will refund you no later than 30 days from the date of receipt of the products returned by credit to your bank account. Returned items which are deemed to be – used, incomplete, damaged or soiled will not be taken back or refunded under any circumstances.<\/p>\n Shipping costs related to the return of items are the responsibility of the buyer. In case of refund, only the actual price of the item(s) purchased is refunded. The shipping costs remain the responsibility of the buyer. We advise you to return the products by registered mail.<\/p>\n Article 10. After-sales service<\/strong><\/p>\n Our products benefit from an after-sales service. This is beyond 30 days from the date of delivery and only when it comes to a repair. You must notify us by e-mail at contact@elizar.ch<\/a>. An estimate will be made. No repairs will be made without written acceptance of the estimate and advance payment of the repair.<\/p>\n Article 11. Responsibilities<\/strong><\/p>\n ELIZAR cannot be held responsible for the breach of this Contract, due to the occurrence of an event of force majeure and particularly in case of strike of postal services, carriers, and natural disasters.<\/p>\n The proposed articles comply with the Swiss legislation in force. The responsibility of ELIZAR cannot be held liable for non-compliance with the legislation of the country where the items are delivered. It is your responsibility to check with the local authorities the possibilities and modalities of the items you intend to order, and to respect them under your full responsibility.<\/p>\n In addition, if you choose to access the Site from other territories than Switzerland, you do so on your own initiative and at your own risk. It is your responsibility to comply with local law to the extent this legislation is applicable.<\/p>\n Article 12. Protection of personal data<\/strong><\/p>\n We are committed to protecting your personal data. All personal data about you that we have collected are treated with the strictest confidentiality, in accordance with the provisions of our policy of protection of personal data.<\/p>\n Your personal data that we collect from the items you enter, are used exclusively to process your order in the best possible conditions and offer you tailored offers. Your personal data are never rented, assigned or sold to third parties, for purposes other than the execution of your order, the collection of your feedback on your shopping experience and \/ or the sharing of promotional offers at ELIZAR.<\/p>\n You have the right to access and modify all of your personal information on the secure management interface of your account.<\/p>\n Non-personal data collected from the browsing of users on the Site serve to improve the service offered to Customers, including the ergonomics of the Site, the products presented or the Customer relationship.<\/p>\n Article 13. Propri\u00e9t\u00e9 intellectuelle<\/strong><\/p>\n The intellectual property rights relating to this Agreement for the sale and use of the Site are the exclusive property of ELIZAR SARL. Any reproduction, exploitation, diffusion, use, alteration, of the elements of this Site, without agreement of the company ELIZAR SARL are prohibited. Use of this Site is for personal use only. Any hypertext link to the ELIZAR Website must first be authorized by us. The visual, musical, sound, text, graphics, images are the exclusive property of ELIZAR SARL.<\/p>\n The Site may contain links to other sites on the Internet. These other sites are not under our control and under no circumstances can we be held responsible for the accuracy, the respect of the intellectual property rights, the legality, the decency or any other aspect of the contents of these sites.<\/p>\n Article 14. Comments, criticism, communications<\/strong><\/p>\n Customers may send us reviews of comments or other content, submit suggestions, ideas, questions or other information as long as the content is not illegal, obscene, abusive, threatening, defamatory, infringing intellectual property, or prejudicial to third parties and does not consist of or contain any computer viruses, political activism, commercial solicitations, mass mailing, channels or any other form of %22spam%22.<\/p>\n You must not use a false e-mail address, impersonate any person or entity, or lie about the origin of the content. We reserve the right, in our sole discretion, to remove or modify any content.<\/p>\n Article 15. Access to the Site<\/strong><\/p>\n The publisher strives to make the consultation and use of this site possible 7 days a week and 24 hours a day, except in cases of force majeure and subject to possible server failures. We cannot guarantee a permanent availability of the Site. Our responsibility cannot be blamed in case of unavailability of the Site.<\/p>\n Article 16. Applicable law and competent jurisdiction<\/strong><\/p>\n This Agreement is subject to Swiss law. All disputes relating to the commercial relationship between ELIZAR and the Customer are subject to the jurisdiction of the Geneva courts.<\/p>\n Article 17. Identification<\/strong><\/p>\n ELIZAR is a trademark used to define ELIZAR SARL. This website belongs to ELIZAR SARL and is managed by Web Romandie SARL.<\/p>\n ELIZAR SARL<\/p>\n 5, Chemin du Relai, 1258 Perly, Switzerland<\/p>\n Registered in Geneva, Switzerland under the reference number: 05733\/2018<\/p>\n and under the federal number:<\/p>\n CHE-290.376.905<\/p>\n contact@elizar.ch<\/a><\/p>\n ” content_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” custom_margin_tablet=”-12px||-12px|13px|false|false” custom_margin_phone=”-21px||-28px|13px|false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n <\/strong><\/p>\n Article 1. Preamble<\/strong><\/p>\n This contract (hereinafter Contract) applies between:<\/p>\n ELIZAR SARL, whose registered office is at 5 chemin du Relai, CH-1258 Perly (hereinafter ELIZAR)<\/p>\n And<\/p>\n Any person acting exclusively in the strict framework of his\/her personal needs who consults the website www.elizar.ch<\/a> (hereinafter Site) or makes a purchase (hereinafter Customer).<\/p>\n We ask you to carefully read the Agreement (as defined below) before placing any order with ELIZAR to the extent that this Agreement affects your rights and obligations. The placing of any order is knowledge and irrevocable agreement on your part of the Contract. If you disagree with any of these conditions, you must not place an order.<\/p>\n Article 2. Amendments to the Contract<\/strong><\/p>\n The Agreement may at any time be reviewed, updated or modified, in whole or in part, provided that when you place an order on the Site, the conditions applicable are those in effect on the Site on the date of registration of your order.<\/p>\n Article 3. Account, Username and Password<\/strong><\/p>\n If you choose a user identification code and password or any other piece of information as part of your account registration and \/ or security procedures, you must treat this information as confidential. You must not disclose them to third parties.<\/p>\n We have the right to deactivate at any time any identification code or password you have chosen if, in our opinion, you have failed to comply with any provision of this Agreement.<\/p>\n If you know or suspect that someone – other than you has knowledge of your username or password, you must notify us immediately at contact@elizar.ch<\/a>.<\/p>\n By using our Site, you warrant that all data you provide are accurate.<\/p>\n Article 4. Order<\/strong><\/p>\n Your order becomes final when you click on the “Order” button after filling in your details and address. Prices applied are the prices displayed at the time of your order.<\/p>\n Regarding VAT, the place of delivery of your order is Geneva.<\/p>\n When placing the order, the customer guarantees to have full legal capacity to enter into this Contract.<\/p>\n Upon confirmation of your order, you will receive an email confirming that your order has been registered. The order confirmation email contains all the summary elements of your order and the references of the transaction. It is your proof of payment that we invite you to keep.<\/p>\n The customer agrees to provide the information requested and agrees on the veracity of the latter. ELIZAR cannot be held responsible for any typing errors by the customer or the consequences in terms of delay or error of delivery.<\/p>\n Article 5. Products, characteristics and availability<\/strong><\/p>\n The purpose of our website (i.e. www.elizar.ch<\/a>) is to present the ELIZAR brand collection as well as the online sale of products.<\/p>\n The products are handmade. If irregularities occur this should not be considered as a defect but rather as a unique aspect of each article.<\/p>\n All information given on the Site is subject to change. The essential characteristics of the products are mentioned, as well as the stock available. The products offered by ELIZAR are available within the limits of available stocks. Should it happen that some of the products you have ordered are no longer available, we undertake to inform you as soon as we become aware of this unavailability and will leave you in any case the possibility of cancelling your order and be reimbursed.<\/p>\n Article 6. Price<\/strong><\/p>\n The prices of the products sold on the Site are indicated in CHF (Swiss Franc) including all Swiss taxes but excluding shipping costs. These are normally offered to you. In case of request for refund of the order having benefited from the shipping cost offered, the amount of the postage will be deducted to the final amount of the refund.<\/p>\n ELIZAR reserves the right to change prices at any time without notice. Products already ordered will remain billed based on the rates in effect at the time of registration of your order.<\/p>\n For any order to a country other than Switzerland, you are the importer of the products ordered. Customs duties, other local taxes, import duties or state taxes may be payable. These duties and taxes are not our responsibility and are not our responsibility. They will be entirely your responsibility and under your full responsibility, both in terms of declarations and payment to the authorities and \/ or competent bodies of your country. We advise you to inquire about these aspects with your local authorities.<\/p>\n For deliveries in countries within the European Community we have the possibility to ship from France and therefore no customs duty and tax will be applied. Please contact us by email (contact@elizar.ch<\/a>) for further details regarding this procedure before placing your order.<\/p>\n Despite our best efforts, some of the prices displayed on the Site may be inaccurate due to system or typographical errors. In this case, we will notify you of the correct price and cancel your order unless you choose to accept the order at the new price.<\/p>\n Article 7. Payment<\/strong><\/p>\n Payment is due immediately and in full at the time of order. Payment is made online by PayPal or credit card (Visa or Mastercard). ELIZAR and its service providers have subscribed to the financial transaction security system implemented by a specialized service provider that has implemented a strong transaction security protection policy. Only this specialist provider is aware of the data relating to your credit card and this data is transmitted only in encrypted format. ELIZAR has no access to this data and does not keep it on its servers.<\/p>\n When paying by credit card, the Customer guarantees that he \/ she is fully authorized to use the credit card and that the latter gives access to sufficient funds to cover all the costs necessary for the payment of the Order.<\/p>\n Article 8. Delivery<\/strong><\/p>\n Upon receipt of your payment, we proceed to the shipping of your order. The products are delivered to the delivery address indicated during the ordering process. ELIZAR informs you by email of the sending of the ordered articles.<\/p>\n ELIZAR cannot be held responsible for any malfunction of the mail delivery system.<\/p>\n If the Customer cannot be present at the address he has indicated the day of delivery, a notice of passage is deposited in his\/her mailbox. It is then up to the Customer to pick up the order at his\/her post office within the time indicated in the notice.<\/p>\n If, in spite of our efforts, a product cannot be delivered, we will inform you by e-mail as soon as possible and your order will be cancelled, without any compensation other than the refund of the order.<\/p>\n You must check the letters \/ parcels and products upon delivery. If you have any reserves or comment that the product(s) should be returned to us, you must proceed as described in Article 9 below.<\/p>\n A delivery note and an invoice (original) of your order will be issued and will be sent to you upon receipt of the ordered products. You must keep the invoice because it is essential in case of return.<\/p>\n Article 9. Returns<\/strong><\/p>\n All complaints, requests for exchange or refund must be made by email to contact@elizar.ch<\/a> within 15 days of order.<\/p>\n In order for the return to be accepted you must notify us by email and strictly adhere to the return process that we will communicate to you.<\/p>\n Any order returned to our headquarters in Geneva without prior notice by email will be refused.<\/p>\n The products must be returned in their original complete packaging (packaging, gift box, pouch …), and – in perfect condition and accompanied by a copy of the original invoice. We will refund you no later than 30 days from the date of receipt of the products returned by credit to your bank account. Returned items which are deemed to be – used, incomplete, damaged or soiled will not be taken back or refunded under any circumstances.<\/p>\n Shipping costs related to the return of items are the responsibility of the buyer. In case of refund, only the actual price of the item(s) purchased is refunded. The shipping costs remain the responsibility of the buyer. We advise you to return the products by registered mail.<\/p>\n<\/pre>\n